One-to-One Communication to Support Employee Wellbeing

Financial advisor Drewberry
Financial advisor Drewberry

Drewberry uses one-to-one communication to support the mental wellbeing of remote employees

Financial advisor Drewberry is ensuring employee wellness for all of its 35 employees by providing them with access to mental health support while they are working remotely.

Line managers are tasked with monitoring their team members every couple of days to make sure they are adjusting well and to look out for any signs of stress or anxiety.

The company also sends out regular communications relating to any business developments and how it can help them in this present situation.

Director at Drewberry, Andrew Jenkinson, stated that “I think it’s like anything, it’s simple when we’re apart for to slip but it’s very important for employers to keep those communication lines open, and for line managers to be proactive in keeping an eye on their employees to make sure they are being supported by the business as much as they are being supported by their family or friends. Every employee has their own set of circumstances, some employees have an amazing network with their families, have people around them who they can depend on to support them, and we have other employees that are on their own and trying to work through this living solo.”

Drewberry is additionally trying to bring down stress levels by trusting employees to take time off and deal with the complexities of working at home, as long as they get the work done.

The organisation is also modifying employee benefits where possible to fit in with a virtual world, like turning the weekly office-based yoga sessions into virtual classes.

Also, Drewberry offers all of its employees a 24/7 virtual GP service, which also covers their immediate family, mental health support and access to nutritional consultants. The service has been popular during lockdown with virtual GP appointments doubling in the first six weeks’ time.

Jackson further adds that “[We’ve] got to be creative and engage employees and keep asking the right questions, and hopefully have the right relationship with our employees to be open and honest if they are having difficulties. People need to feel confident enough that we are there to support them and they are confident to have those conversations and use the services on offer. Mental health in the employee wellness is still a bit of a taboo subject but it’s getting much better.”

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Chandrima Samanta
Content-Editor at MartechCube
Chandrima is a Content management executive with a flair for creating high quality content irrespective of genre. She believes in crafting stories irrespective of genre and bringing them to a creative form. Prior to working for MartechCube she was a Business Analyst with Capgemini.


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