Arcoro®, a proven SaaS provider of human resources (HR) management solutions for high-risk industries, today announced that it received a gold Stevie® Award for Contact Center of the Year (Up to 100 Seats) and silver Stevie Award for Most Valuable [COVID-19] Response by a Customer Service Team in the 15th annual Stevie Awards.
Arcoro garnered a gold designation in the category of Contact Center of the Year (Up to 100 Seats) – Business Services. This was to recognize the outstanding work related to the consolidation of three companies and brands. Arcoro was proud to be acknowledged among many major Contact Center award recipients.
Arcoro was also honored with a silver Stevie award for its COVID-19 response. The teams were able to create a valuable employee health screening tool, quickly scale up delivery, and add it as a permanent feature of Arcoro’s ExakTime® advanced, construction-targeted time and attendance software in just two months.
The Stevie Awards were established in 2002 and are among the world’s most widely recognized business awards, recognizing all facets of achievement in the workplace. More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition.
“We are honored and humbled to be recognized with a second gold Stevie Award for our unwavering commitment to helping customers, especially in the wake of a global pandemic,” said Johnny Laurent, Chief Customer Officer at Arcoro. “This award honors our hard-working teams for everything they do for our customers day in and day out.”
“In the toughest working environment in memory for most organizations, 2021 Stevie Award winners still found ways to innovate, grow sales, please their customers, and secure new business,” said Stevie Awards president Maggie Gallagher.
“Arcoro values responsiveness to our customers as well as innovating new ways to support them above all, and receiving two Stevie awards underscores this,” said John Herr, Arcoro CEO. “Serving our customers will always be a top priority.”
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