Most of a company’s thinking never makes it into documents. It happens in conversations — in meetings, calls, and quick exchanges where ideas are tested, decisions take shape, and next steps are defined. But once those conversations end, that context is often lost.
Plaud, the world’s number one note-taking brand by sales volume and creator of AI work companions for professionals, today announced Plaud Team, a new team workspace designed to help organizations capture, structure, and build on the conversations where work actually happens.
The launch reflects a shift already underway. As Plaud has grown to more than 2 million users globally, adoption has spread organically inside teams — from early-stage startups to Fortune 500 enterprises. What began as an individual productivity tool increasingly became part of how teams think and operate, revealing a consistent need: not just to take notes, but to retain and build on the thinking behind them. Plaud Team is the company’s response, extending AI note-taking from a personal tool into a shared layer of organizational intelligence.
“Most of the important thinking happens before anything gets written down,” said Nathan Xu, Co-founder and CEO of Plaud. “It happens in conversations — when people are testing ideas, making sense of problems, and figuring out what to do next. Plaud Team is built to help teams keep that context and build from it. Companies don’t run on documents, they run on people, on conversation.”
With Plaud Team, organizations can bring structure to conversations across in-person meetings, phone calls, and online discussions, turning them into a shared intelligence layer for the business. Rather than treating conversations as disposable, Plaud Team helps teams preserve what was discussed, what was decided, and what needs to happen next, all while maintaining individual trust and control.
Plaud Team extends Plaud’s core experience from the individual to the team. It introduces dedicated team workspaces for deployment, management, and collaboration, while keeping notes private by default unless users choose to share them. For businesses, that means a more structured way to adopt AI note-taking across teams without losing the simplicity that drove adoption in the first place. Collaboration features coming later this year will take this further — letting teams centralize conversation context across the organization, so everyone stays aligned and up to speed, even when they aren’t in the room.
Real-world businesses starting on Team plan can attest:
“In our work, accuracy, nuance, and trust matter in every conversation,” says Dean Benard, President and CEO of Benard and Associates. “Plaud helps my team capture critical details across interviews, calls, and case discussions without losing the human context behind them. With Plaud Team, we’ll now have a more structured way to support collaboration across the firm while maintaining the rigor and professionalism our work demands.”
At launch, Plaud Team includes centralized billing, user and device management, and workspace controls, all built on the same enterprise-grade security and privacy infrastructure companies can trust. Data is encrypted in transit and at rest, enterprise-grade AI workflows operate with zero data retention and zero training by default, and regional cloud hosting is supported across the United States, Europe, Singapore, and Japan.
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