ActivTrak today announced expanded Workforce Management (WFM) capabilities that give organizations the visibility and automation to manage distributed teams with confidence – reducing compliance risks, eliminating manual reporting and reinforcing trust in hybrid work.
As hybrid and remote work become the norm, many companies find that traditional workforce management systems can’t keep up. Most were designed for call centers and co-located teams, relying on rigid processes or manual reporting that don’t fit today’s flexible work models. This shift creates challenges that older systems simply weren’t designed to handle. Meanwhile, Gallup data shows the majority (79%) of remote-capable employees currently work in a hybrid or exclusively remote arrangement.
By broadening its Workforce Management solution, ActivTrak delivers a more complete approach – combining digital and non-digital activity, calendar events, location insights and schedule data in one place. Leaders get a clear, reliable picture of workforce activity without resorting to surveillance.
“Market consolidation across workforce and HCM platforms highlights a clear shift: organizations no longer want point solutions, they want integrated systems that bring efficiency and trust together,” said Heidi Farris, CEO of ActivTrak. “We see this with our customers who want to optimize modern work models with a platform that delivers comprehensive workforce insights simply and effectively.”
With ActivTrak’s new workforce management capabilities, managers can track attendance across shifts and time zones, validate contractor hours with verified activity data and distinguish office from remote work without GPS or personal device monitoring. Automated exception alerts surface coverage or compliance gaps in real time, allowing leaders to act immediately. This responsiveness directly impacts the bottom line: U.S. organizations lose an average of $11.2 million in productivity per 1,000 employees each year due to underutilization — equivalent to paying full salaries while capturing only 87% of expected output.
ActivTrak helps companies recapture this value by providing the visibility needed to optimize workforce utilization.
“Traditional WFM systems weren’t built for today’s work reality,” said Javier Aldrete, Chief Product Officer at ActivTrak. “Instead, they relied on manual self-reporting or risked intruding on employee privacy. We designed our Workforce Management solution specifically for the hybrid era — to streamline operations, strengthen accountability and deliver data organizations can act on, no matter when or where in the world teams work.”
Customer benefits include:
- Reducing manual oversight by up to 80%
- Enforcing compliance while protecting employee privacy
- Simplifying labor cost audits and contractor billing
- Delivering audit-ready, reliable workforce data
- Replacing multiple tools with one integrated platform
Hybrid work is now the default. By expanding its Workforce Management capabilities, ActivTrak sets the standard for a new generation of platforms that optimize utilization, ensure compliance and prioritize employee trust.
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