Well, a leading innovator in AI-driven health engagement, has secured $30 million in additional funding. This investment propels Well’s total funding to over $150 million, to help fuel the expansion of Well’s AI platform, enhance operational capabilities, and further enable the company to proactively predict and address emerging health risks within employee populations. The funding round was supported by new strategic partners and existing lead investors from previous rounds of funding.
“Well’s phenomenal engagement metrics—averaging 300 interactions per member annually, with a striking 25% of our users engaging daily—clearly demonstrate the platform’s power and intuitive design. But the real story is in the results. We’re seeing 90 Net Promoter Score (NPS) and tangible 5%+ improvement in critical Healthcare Effectiveness Data and Information Set (HEDIS) measures across diverse Fortune 500 populations, proving that our personalized approach isn’t just user-friendly, it’s life-changing impact for many of our members,” said David Werry, Co-Founder & President of Well.
The investment will be used to enhance several key areas:
- Expansion of AI Capabilities: Further development of Well’s AI algorithms to analyze real-time health data, deliver precise and highly targeted daily interventions and incentives to anticipate and address individual health needs.
- Improved Concierge Support & Rapid Innovation: Enhance its whole-person, concierge services provided by Well Guides (nurses, pharmacists, social workers, nutritionists, and billing experts) and expand its Intervention Design Lab, facilitating rapid testing and deployment of new engagement strategies, keeping pace with shifting employee needs and business priorities.
- Enhanced Risk Prediction: Strengthening advanced analytics to detect emerging risk patterns, allowing employers to proactively address rising health costs and long-term medical trends before they escalate.
This significant investment underscores the growing recognition of Well’s potential to revolutionize employee health and well-being. Unlike traditional approaches, Well focuses on the “N of 1,” tailoring interventions, incentives, and existing benefits to each employee’s unique needs.
“Well translates the complexity of each individual into clear, personalized daily actions, delivered through a sophisticated engagement platform that works relentlessly to empower employees to take control of their health and helping employers create healthier, more productive workforces,” said Gary Loveman, Co-Founder & CEO of Well.
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