Employee engagement being an important part rests on five pillars helping to maintain the environment of the organisation. These aspects are underlined in the article below.
Businesses today can’t get by just offering basic employee benefits such as health insurance, PTO, etc. they have to go above and beyond and provide employees with an exceptional experience in the workplace. The employee experience (EX) is the total of all the interactions your employees have with your company. It includes the work culture, employee benefits, physical work environment, and tools you provide for employee success, and it can be linked to revenue.
In fact, businesses with high employee engagement and employee satisfaction pull in 2.5 times more revenue than brands with low engagement levels.
Linkedin had recently conducted a survey that revealed that 95% of HR managers perceive employee experience (EX) as vital to improving the turnover rate of the organization and bottom line. If your employees are not happy and satisfied with their job and work culture, it is challenging to sustain a business in the long run.
Here we have listed some tips to help you establish a favorable employee experience, so let’s get started.
- Effective Communication
The first step is always to build a great communication bond with employees. To understand the challenges and struggles of your employees, you must communicate with them more actively and often. As it is truly said, you never lose because of over-communication but lack of communication.
You can also conduct an internal survey to better understand their perspectives and what troubles they are facing. A survey can give you a clearer picture to implement strategies to enhance their employee experience. It is time for the business leaders and managers to be more perceptive and act assuredly. Deepen your relations with your employees and listen to the problems they are facing. This would help you bond with them and also develop trust.
Presently, most of the workforce is working from home around the world. Hence, to understand the pulse of the employees, leaders can conduct weekly virtual meetings for healthy conversation with employees and listen to them actively.
- Growth and Development Opportunities for Employees
Employees are happier with their experience in your company when they are offered training and development opportunities to improve their skills and advance their careers. When employees know that their company is empowering them to achieve their career goals, they will be more motivated to work hard. When implementing training in your organization, be clear about organizational goals and customize the program as per the preference of the employees. Find a training technique that suits your business as well as your employees.
- Encourage employee feedback
One of the most effective methods to improve the employee experience (EX) is to get employee feedback. Employee feedback enables you to establish a friendly and balanced workplace. Listen to what your employees have to say about their experience with the organization. Conduct surveys, and allow your employees to answer them anonymously. This will help you in achieving insight into where your company stands in terms of employee experience and recognize areas that need to be strengthened.
Employee experience has a very powerful impact on every aspect of an organization including employee retention, performance, work culture, financial success, productivity, and more. It is important to establish an employee experience that helps your employees to feel valued and motivates them to work harder for your brand.
- Share Customer feedback
Customer experience and employee experience have direct proportions. In some cases, the compliment from the customer is missed. A sharing of these feedbacks helps to boost employee confidence and defines and defines a purpose for the job. Sharing customer feedback not only defines the progress of the organisation but also employee progress.
- Provide manager training
Motivation is the key factor in employee experience to boost their performance. A lack of the characteristics impacts performance and high employee turnover. A manager’s approach should be focused on training and development and techniques to provide feedback.
Conclusion
We hope these tips will help you in getting insight into how to enhance your employee experience. Establish a positive employee experience in the organization and enjoy various benefits that come with it! The employee experience affects everything from your company’s culture to its bottom line. Brands that want a better employee experience must listen to the experts and their employees, on how they would like to be treated. Only then they will feel supported, happy, and will contribute to the growth of your organization.
