Teleperformance, a global leader in digital business services, announced that its operations in a company-record 72 countries have received Great Place to Work® certifications, up eight countries from 2022. With this achievement, Teleperformance has increased its number of Great Place to Work®-certified countries three years in a row. Now over 99% of its 410,000 global employees work a in Great Place to Work®-certified location.
Michael Bush, CEO of Great Place to Work, commented: “Teleperformance has worked diligently to establish a great worldwide workplace culture. The results from confidential and independent feedback from over 220,000 of Teleperformance employees have shown that Teleperformance clearly cares about its people. Gaining the trust and credibility of hundreds of thousands of employees around the globe is no easy task, and it cannot be accomplished without a strong management commitment and constant attention to the welfare of its employees. It is a real pleasure to congratulate Teleperformance on this outstanding global Great Place to Work® accomplishment for 2023.”
More than 220,000 Teleperformance employees participated in the annual survey, directly rating their employer on fairness, credibility, pride, respect, innovation, integrity, leadership behavior, and support. The number of employees confidentially rating Teleperformance as an employer set a new company record for Great Place to Work® survey participation, and underscores the company’s priority of listening to its people to create an exceptional workplace. Teleperformance employees gave overwhelmingly positive feedback on the company’s diversity, equity and inclusion initiatives; company culture; and the sense of pride it fosters in employee’s professional accomplishments. In a critical independently assessed indicator of employer excellence, Teleperformance received a Trust Index score of 79 – one of the highest scores among companies with more than 100,000 employees globally.
“We are a strong, values-driven company with a top priority of caring for our people so they enjoy their workplace, deliver great results for our clients, and grow to their full potential,” said Daniel Julien, Chairman and CEO of Teleperformance Group. “We are encouraged and humbled by this feedback of more than 220,000 of our people that rated us so highly as a great employer. As the global leader in our industry, our goal is to perpetually be a great place to work and employer of choice everywhere we operate.”
Great Place to Work® is the global authority on workplace culture and employee experience. Its annual certification program is based on a rigorous methodology and an independent employee feedback.
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