Times are tough & employee wellness is on the radar. Return to work is a risk & employers are all prepped to take it by deploying advanced tech-enabled solutions!
Even under normal circumstances, the global economy is a complex ecosystem with individuals free to make their own decisions, affecting all the other participants. This leads to risks, but businesses have long been able to account for these and hedge against them.
In the COVID-19 era, however, there will not be a simple pathway back to work for the global economy. Rather than a smooth road ahead, we have seen obstacles thrown our way. There are stops and starts as the virus appears to ebb then spikes, rearing its ugly head just when we think we are returning to normal.
Nearly six months into the crisis, we know there is a long way to go, with experts agreeing that many difficult choices lie ahead for global industry and its workforce.
Companies are grappling with operational and health threats in an unprecedented environment of uncertainty. The sheer amount of data needed today to assess risk is simply staggering, with so much conflicting information coming in across multiple channels. Individuals too must make decisions in this chaotic environment, worried that one wrong choice will have deadly consequences for themselves and their families.
Most industry leaders are aware that three main areas must come together properly if the American business environment is to have any semblance of normal for companies again. These include being able to manage the needs and desires of their customers along with restoring and managing supply chains to ensure products and services are available when clients need them.
To achieve this, managing the workforce, making sure employees feel safe and have the ability to work in a safe environment is key. Staff need to know that they can work safely and return home to their families, and not fear putting their loved ones at risk.
This is where Healthcheck comes in. This technological breakthrough by NEORIS, a company with 20 years of technology experience, gives industry leaders a better grasp of the risks with reopening and how to mitigate them.
The technology can be applied to any enterprise, whether a factory, an office, out in the field, or any kind of work condition including blended location and remote working environments being developed in response to COVID-19 Importantly, employees are made to feel comfortable and part of the process, giving them a sense of control and agency in their choices of working remotely or in the workplace as companies move through various government administered phases of reopening.
Understanding each employee’s well-being, and how infection trends impact them at their specific location is key to the process. Simultaneously, employees are able to check in and share critical information about their health status that can help their organization provide assistance and guidance to ensure their personal safety.
Should an employee stay home and work remotely that day, mitigating the risks for others? Has the employee traveled through a current hotspot, or been around those who might have, and can this be determined through contact tracing two to four contacts deep? Is the employee suffering from CDC recognized symptoms of COVID-19 and in need of immediate medical attention?
Such questions are answered and tracked in real time, allowing a company to maintain continuity and develop contingency plans, while offering sustained patient care for the impacted employee. Daily check-ins and live bulletin boards allow for dynamic planning, and operational resiliency for company managers. Business operations and employee health are both given equal weight through the process.
Importantly, Healthcheck utilizes existing technology that employees are already familiar with, aiding in its adoption and transparency. These include Google Geolocation and cloud storage, along with data encryption for personal privacy. Using cell phones and other devices, participants opt-in by clicking on consent boxes to proceed, a reassuring aspect of engagement.
These components aid in giving a real time snapshot of the health of employees and overall status of the business, enterprise and worksite, keeping everyone safe and the organization ahead of the game. The technology is not only a sign to employees that management cares about their health, but a way to show customers and business contacts that a company cares about their business and well-being too.
Getting back to business as close to normal will be a bumpy process, with many stops and starts along the way. Technology however can lead us back to safety and alleviate fears, in a process emphasizing community and shared responsibility.
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ABOUT THE AUTHOR
Martin Mendez
Martin Mendez is the Chief Executive Officer at NEORIS which is a global innovation consulting company, designing digitally-enabled strategies for a smarter future of easier interactions. www.neoris.com
