TeamViewer today introduced Tia Reporting at Gartner Digital Workplace Summit. The new conversational AI capability within TeamViewer DEX accelerates IT decision-making by generating real–time dashboards from simple natural–language prompts. TeamViewer marked the launch with the first activation of the new global brand campaign, Fix it before they feel it, which highlights its leading value proposition in Autonomous Endpoint Management (AEM) and Digital Employee Experience (DEX).
Tia Reporting gives IT teams instant access to the insights they need for faster issue resolution, improved digital employee experience, and greater operational agility. By turning natural language prompts into live, AI-generated dashboards, the capability removes delays caused by static, manual data analysis. It democratizes access to real-time visibility across IT roles, enabling organizations to shift from reactive to proactive operations at scale with a measurable impact on workforce productivity.
“IT teams are accountable for outcomes they have historically struggled to measure with speed and confidence,” said Adrian Todd, Vice President, Product Management at TeamViewer. “Tia Reporting changes that dynamic. It democratizes access to insight, empowering every IT professional to create their own reports and dashboards without relying on analysts or BI teams. Live, actionable data is now in the hands of the people who need it, when they need it. This is a significant milestone in our AI roadmap as we prepare for our AEM launch this summer.”
Built on TeamViewer’s proprietary DEX data, spanning device telemetry, application performance, and employee experience signals, Tia Reporting provides a comprehensive view of the IT environment. Administrators can drill into issues in real time by adjusting filters, timeframes, and visualizations through an intuitive, no-code AI interface.
Tia Reporting is the latest addition to TeamViewer’s growing AI portfolio, purpose-built to meet the demands of the modern IT organization. To learn more, visit teamviewer.com.
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