Phenom Earns Best Talent Management Solution in 2025 HR Tech Awards

Phenom, an applied AI company specializing in HR, was named Best Talent Intelligence Solution in the Talent Management category of Lighthouse Research & Advisory’s 2025 HR Tech Awards for its Workforce Intelligence solution.

“Phenom delivers a strategic, AI-powered approach to internal mobility that’s driving real impact for enterprise employers. One global health insurer used Phenom to map 1,500 career paths and now fills 37% of roles through internal hires—boosting engagement and reducing external hiring costs. The platform’s blend of skills visibility, personalized upskilling, and talent marketplace tools makes career growth actionable at scale,” said Ben Eubanks, Chief Research Officer, Lighthouse Research & Advisory.

Phenom Workforce Intelligence enables organizations to leverage AI to rapidly implement a skills-forward talent strategy that creates a common language across the organization — driving better employee engagement, manager effectiveness, and talent development. Employees get a clear understanding of their career options and what it takes to get to their next role, managers get enhanced visibility to the skills and aspirations of their teams, and talent management gets a comprehensive view of the skills they have and need to create hyper-personalized development journeys to meet critical needs now and in the future.

The solution drives higher rates of internal hires, which increases retention and decreases cost and time to hire. Furthermore, it increases employee engagement in learning initiatives, which drives a higher ROI for talent development tools and programs.

Customers are using the solution to support numerous business needs:

• Skills Intelligence: Phenom uses proprietary AI ontologies, adding enterprise context through customer data to rapidly create a career architecture that maps skills to all roles. This previously manual process now takes weeks instead of years, enabling companies to understand their workforce’s skills supply and demand and facilitate actionable career pathing.
• Strategic Workforce Planning: By merging business needs with market trends and skills intelligence, Phenom reduces the 18-month lag between strategy and HR execution. Companies can execute long-term talent planning, model internal development strategies, and rapidly deploy resources without incurring contingent labor expenses.
• Talent Marketplace with Career Pathing: This one-stop-shop for employees automatically suggests career progressions while identifying skills gaps and recommending upskilling opportunities. Employees receive hyper-personalized job recommendations based on their evolving skill profiles, with integrated nudges to keep them engaged.
• Succession Planning: Phenom helps organizations scale succession efforts beyond the traditional top 1% of roles to mitigate risk across the company. Customers can now cover more critical positions with a high-performing bench.

Specific customer successes include:

• A Fortune 500 company that generated 37% of hires from internal moves and 10% of hires from AI recommendations.
• A global pharmaceutical company that collected 200,000+ skills, centralized 29,000+ learning opportunities, and enabled 1,000+ active mentorships.
• A global retailer that increased internal applicants by 129% and decreased time to fill by 89% while increasing employee retention.
• A major bank that achieved a 47% internal fill rate, with 70% of their workforce adding an average of 23 skills each.

“Organizations can’t afford to overlook their existing talent, nor can they wait years for an outdated career architecture to materialize. Phenom AI transforms this challenge into an immediate opportunity,” said John Deal, Sr. Director, Product Marketing at Phenom. “Our skills-centered approach to Workforce Intelligence empowers organizations to build robust ontologies, provide personalized upskilling opportunities at scale, and drive better workforce planning and employee career satisfaction overall.”

With Phenom, candidates find and choose the right job faster, employees develop their skills and evolve, recruiters become wildly productive, talent marketers engage with extreme efficiency, talent leaders optimize hiring and onboarding processes, managers build stronger-performing teams, HR aligns employee development with company goals, and HRIT easily integrates existing HR tech to create a holistic infrastructure.

To learn more about the award-winning Phenom Workforce Intelligence, request a demo.

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