Employment Background Investigations Inc. (EBI), one of the nation’s largest, privately held employee background screening firms, today announces their ranking in HRO Today’s Baker’s Dozen Customer Satisfaction Ratings: Pre-Employment Screening for 2021. This is the 13th year in a row, and the company’s 14th time overall, HRO has recognized EBI.
“We are honored to earn this acknowledgment once again,” said Bob Capwell, chief knowledge officer, EBI Inc. “Thank you to our dedicated team and loyal clients. This recognition symbolizes our commitment and the hard work of our team over the past 14 years; including, the significant challenges our industry has faced over the past year.”
HRO Today’s Baker’s Dozen rankings are based on feedback from current clients of the background screening providers. The data is analyzed and measured by service breadth, deal sizes, and quality of service. Scores are then calculated in all three subcategories and an overall score. EBI was recognized in various categories: Overall Enterprise Pre-Employment Screening, Overall Enterprise Pre-Employment Screening Breadth of Service Leaders, Overall Enterprise Pre-Employment Screening Size of Deal Leaders, Overall Enterprise Pre-Employment Screening Quality of Service Leaders.
With this latest acknowledgment, EBI continues to solidify its reputation as one of the most awarded Consumer Reporting Agencies in the industry. Earlier this year, EBI achieved a Consortium/Third-Party Administrator certificate of accreditation from the National Drug & Alcohol Screening Association for meeting the highest industry standards for drug and alcohol testing.
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