Zellis, the largest provider of payroll and HR software to the UK and Ireland, has been identified as a leader in Digital Payroll Capability and Extended Services Capability on the NelsonHall Payroll Services NEAT Assessment 2024.

NelsonHall is a leading global analyst firm that advises organisations in digital operations transformation. The company’s annual Vendor Evaluation and Assessment Tool (NEAT) for Payroll Services evaluates vendors on their ability to deliver immediate benefit and meet future customer requirements, and places them into one of four categories: Leaders, High Achievers, Innovators, and Major Players. Vendor scores are based on extensive market analysis and customer feedback.

Zellis was placed as a Leader in Digital Payroll Capability due to the immediate and longer term benefits it provides to its payroll services customers, with NelsonHall referencing the company’s specific capabilities in digitalising and transforming payroll operations. In the Extended Services Capability category, NelsonHall identified Zellis as a Leader for its ability to deliver a payroll service alongside supplementary HR services.

The research also highlighted several of Zellis’ wider payroll strengths, including its deep market expertise and managed service offering, which is described as highly resilient, scalable, and able to support complex customer needs. Zellis’ commitment to driving flexible payroll processes through innovation was also commended, with the NelsonHall team citing the company’s commitment to driving greater use of AI, including automated payroll anomaly management to support improved accuracy and efficiency.

Liz Rennie, NelsonHall’s HR & Talent Transformation Research Director, said: “Zellis was identified as a Leader in the Digital Payroll Capability and Extended Services Capability market segments due to the breadth of its payroll service and extended offerings supporting all sizes of organisations with a particular focus on enriching payroll operations with AI capability. Recent investments in its cloud-native platform coupled with its rich payroll knowledge base enable it to deliver a robust real-time payroll service with AI-enabled automation for its clients.”

The NelsonHall Payroll Services NEAT Assessment 2024 continues a sustained period of industry recognition for Zellis in which the company has won several industry awards, including Payroll Software Supplier of the Year at the Global Payroll Association Awards, Payroll and HR Software Provider and Payroll Service Provider of the Year at The Rewards, and CIPP Software Product of the Year.

Commenting on the recognition from NelsonHall, Abigail Vaughan, COO at Zellis, said: “Having contributed to this valuable research for the first time, we’re delighted to see Zellis positioned as an industry leader for both digital payroll and extended services capability. This is a true testament to our unrivalled market expertise and commitment to innovation, and it follows a remarkable few months in which Zellis has also won several major industry accolades.”

Learn more about the NelsonHall Payroll NEAT Assessment 2024 here.