WorkJam Unveils UKG Pro® Integration for Frontline Workforce Optimization

Partnership will empower frontline teams with seamless, scalable solutions to drive efficiency, engagement, and business impact

WorkJam, the leading digital frontline workplace solution, today unveiled a new no-code integration with the UKG Pro suite ahead of UKG Aspire, November 11-14. Designed to streamline operations, enhance frontline employee engagement, and drive meaningful business value, this integration sets a new standard for frontline workforce management.

Organizations can now configure and deploy powerful, scalable solutions in record time, without the need for IT development or extensive ongoing management — freeing teams to focus on business goals, process engineering, and change management initiatives. This integration supports both WorkJam’s people-focused approach and UKG’s mission to empower frontline employees, driving better outcomes through an engaged, supported workforce. Vertical examples include a retail associate receiving a personalized task list for their shift, seamlessly integrated with their schedule and accessible on their mobile device, or a healthcare worker instantly receiving critical updates and communicating with their team in real-time. This is the power of WorkJam’s latest integration with UKG Pro, achieved through UKG FleX.

“Our 10 years of expertise in scalable UKG integrations are now encapsulated in a highly configurable, no-code integration,” said Steven Kramer, CEO at WorkJam. “Deployments happen faster, with less risk and lower costs. We are successfully moving the integration needle from weeks to days while still handling the complexity of an organization’s data. WorkJam’s integration with UKG Pro streamlines task management, communications, learning, and scheduling with unparalleled efficiency, supporting our vision of a super app for frontline teams.”

Key features of this integration include:

  • No-code configuration: Organizations can customize workflows via WorkJam’s administrative console without IT support, delivering truly tailored solutions for diverse structures and industries. WorkJam now enables enterprises of all sizes to get additional value out of their UKG ecosystem.
  • IT-free maintenance: WorkJam manages updates and exception handling, removing the IT burden and maintaining peak operational efficiency.
  • Targeted task and capacity management: WorkJam assigns tasks to specific employees working shifts to optimize workforce capacity and provide personalized experiences through AI.
  • Precision hierarchical mapping: The integration supports targeted communication and task assignments, enhancing efficiency across complex organizational structures and enables organizations to take advantage of UKG’s leading workforce management (WFM) platform.

With WorkJam’s streamlined configuration, organizations can deploy the new integration in days rather than weeks, minimizing IT project milestones and accelerating time to value. This approach delivers quick, measurable improvements in productivity, engagement, and retention.

“There’s nothing more important than being a great place to work, which is why we are committed to creating an entire ecosystem of like-minded partners who want to help organizations better support their people to drive greater business success,” said Patrick Lannon, Vice President of Global Alliances at UKG. “At UKG Aspire, our customers will have the opportunity to directly connect, in person, with more than 100 partners who can help them transform work.”