Touchstone Bankshares, Inc. (the “Company”) (OTC Pink: TSBA) and its wholly-owned subsidiary Touchstone Bank (the “Bank”), today announced the appointment of Shauna L. Robertson as Senior Vice President and Human Resources Director at the Bank. Robertson will be responsible for leading key priorities such as recruiting and nurturing the talent needs of the Bank, managing effective human resource systems, operations, and reporting, all while fostering a workplace culture that excites and engages employees. Robertson began her new role with Touchstone Bank in early July 2022.
“We are thrilled to have Shauna’s leadership and employee engagement excellence join our Touchstone team. Shauna’s engaging approach will be an incredible asset to our Company. She is well versed in recruitment, talent development, customer service, and operations management and I am confident she will make a significant impact with our teammates and culture,” said James Black, CEO of Touchstone Bank.
Most recently, Robertson served as Senior Vice President, Director of Retail Banking at a $2.7 billion financial institution based in Virginia, where she led a 100+ person retail team in the development of a sales culture that expanded customer relationships and drove branch profitability. Throughout her career, Ms. Robertson has conducted extensive training, coaching, and team-building programs, and increased community involvement of branch staff.
“I am proud to join the team at Touchstone. Touchstone strives to deliver quality experiences to its customers and employees. I look forward to demonstrating my commitment to providing an environment that allows everyone to feel highly valued while remaining focused on their success,” said Robertson.
Ms. Robertson holds a Bachelor of Science degree in Business Administration from Virginia Commonwealth University and is a graduate of Virginia Bankers School of Bank Management at the University of Virginia. She is a member of the Virginia Banker’s Association Retail Committee and previously a member of the Society of Human Resource Management (SHRM).
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