Standard Insurance Company (The Standard) announced that Melissa Anderson has been promoted to vice president of Customer Service in Employee Benefits.

Anderson joined The Standard in 2012. She served most recently as assistant vice president of Employee Benefits Business Integration, leading newly acquired teams and maintaining continuity of service to customers following The Standard’s acquisition of the Anthem Life & Disability business from Elevance Health.

In her new role, Anderson will continue to lead the Employee Benefits Integration Management Office and Anthem Life & Disability Operations teams at The Standard. She will also take on the additional responsibility for The Standard’s Employee Benefits customer service organization.

“Melissa is passionate about seeing her teams succeed and has proven herself an effective leader through the challenges of many large-scale transformations at the company,” said David Payne, vice president of Employee Benefits at The Standard. “These traits, along with her intellectual curiosity, will position the company to continue delivering the excellent customer service we are known for.”

Anderson earned a Bachelor of Arts degree in business administration from Portland State University and an International MBA from the University of Denver. She holds the Certified Employee Benefits Specialist designation and serves on the board of directors of the local chapter of the National Charity League.

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