Telliris, a leading provider of IVR solutions for workforce management and time & attendance, announced it has released version 2.8.4 which features Long Term Support (LTS) to 2029 and version 2.9.1 which features Long Term Support (LTS) to 2032.
Telliris Attend version 2.8.4 is a natural progression of version 2.8.x released five years ago. Telliris Attend version 2.9.1 includes Secure Calling (encryption). Both new versions have added tools and documentation to enable partners and end-customers to perform troubleshooting such as data I/O logging and VoIP packet capture.
From a user perspective there are minimal changes between 2.8.4 / 2.9.1 and earlier versions. Both versions use the Telliris “one step install process” which takes a new server / VM and loads all software in 10 to 15 minutes so it is ready to accept inbound calls. One step installation along with utilities and documentation make the provisioning process straightforward which is greatly appreciated by the Telliris channel partner community. Telliris products are sold, installed, and maintained by channel partners that provide it alongside their workforce management WFM), human capital management (HCM), and time and attendance (T&A) products.
“Telliris provides reliable solutions that its channel partners and their end-customers depend on,” said Mark Nickson, Managing Director at Telliris. “Our products are in the telecommunications space and require near zero administration.” With the new versions, HR and IT departments continue to leverage the Telliris telephone touchpoint solution for their workforce years to come.
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