Startek (NYSE: SRT), a global customer experience (CX) solutions provider, today announced that it has been Great Place to Work-Certified™ for the second consecutive year by Great Place to Work® Institute, India.
“At Startek, we are focused on building a workplace environment that fosters creativity, diversity and passion for our 45,000 people across the globe,” said S.M. Gupta, Global Chief People Officer at Startek. “Being Great Place to Work-Certified™ in India demonstrates the success of our approach and is testimony to the innovative workplace practices we employ. Our human resources strategy focuses on empowering our people to learn and grow within their careers. I am enormously proud of the vibrant and inclusive workplace culture Startek offers. It is an honor to see Startek recognized as a Great Place to Work-Certified™ organization once again.”
Recognized across the globe, the Great Place to Work® Certification is considered the gold standard, identifying workplaces with outstanding workplace cultures. Startek has been recognized in the large organizations category.
The Startek India team’s focus on employee engagement, effective cascade of vision, strategy and goals and emphasis on collaboration were the main drivers behind the Great Place to Work® Institute’s recognition. COVID-19 made 2021 a challenging year for all. Startek acted quickly by adopting procedures that enabled over 55% of its global workforce to work from home at the start of the pandemic. By creating collaborative, virtual environments, Startek ensured work from home and in-center teams continued to receive the support and resources necessary to stay connected across teams and departments. Startek was also certified owing to a positive employee feedback on the five dimensions of Trust Index© Survey i.e., Credibility, Respect, Fairness, Pride and Camaraderie.
Startek leverages the findings of the Great Place to Work® Trust Index© Survey to learn more about the experiences of its people and combines this with additional feedback, including the internal employee engagement survey, to develop and implement strategies to continuously improve the experience for its people across the globe.
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