Smartsheet, the AI enhanced enterprise grade work management platform, today announced it was named a Leader in the 2024 Gartner Magic Quadrant for Collaborative Work Management (CWM). For the second year, Smartsheet placed the highest in Ability to Execute of all vendors. The evaluation as a Leader was based on criteria that examined the company’s Completeness of Vision and Ability to Execute.
According to the report, “the CWM market is growing rapidly at an estimated 16% per year,” citing increasing customer demand for flexible work support and remote and hybrid work among some of the factors that are leading to this increase. The report goes on to say, “Using a CWM tool to streamline work tasks may involve data integration with other applications, enabling control, visibility, automation and collaboration within otherwise fragmented value chains.” Gartner defines Leaders as those who, “continually enhance their offerings, delivering platforms that are functionally robust and demonstrably benefit customers… Furthermore, they cater to a variety of use cases and address emerging business challenges.”
Smartsheet empowers thousands of organizations worldwide, including approximately 85% of the 2024 Fortune 500 companies, to achieve peak performance, foster innovation, and accelerate results by aligning people, work, and content. Customers rely on Smartsheet’s AI-powered enterprise-grade platform, using it to run marketing campaigns, deliver and deploy diagnostic equipment across thousands of hospitals, build rockets, run numerous events across the globe, and more.
“Smartsheet is trusted in the collaborative work management category, and we believe this repeat recognition as a Leader in the Gartner Magic Quadrant for Collaborative Work Management affirms that the world’s largest organizations depend on our platform to drive mission critical, enterprise scale projects, programs, and processes,” said Mark Mader, CEO of Smartsheet. “We will continue to innovate and deliver unprecedented value to our customers so that they can use it to push the boundaries of their missions and drive meaningful change in the world.”
This recognition is in addition to Smartsheet’s distinction as a Customers’ Choice in the 2024 Gartner Peer Insights™ Voice of the Customer in the Collaborative Work Management market for the second year. Smartsheet has the highest percentage of customers willing to recommend the platform (97%).*
Smartsheet is continuously innovating to enable its customers to operate at their peak. In October, the company announced a new user experience and a range of first-of-a-kind features that transform how teams collaborate and make it easier for everyone to drive better, faster outcomes at scale.
Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of the providers in markets where growth is high, and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries, and Niche Players. The research enables businesses to get the most from market analysis in alignment with their unique business and technology needs.
Download a complimentary copy of the 2024 Gartner Magic Quadrant for Collaborative Work Management report here.
Gartner, Magic Quadrant for Collaborative Work Management, Nikos Drakos, Joe Mariano, Lacy Lei and Hironori Hayashi, December 2, 2024.
Gartner, Voice of the Customer for Collaborative Work Management, Peer Contributors, 24 May 2024.
*Rating based on 330 verified customer reviews as of March 31st 2024 in the collaborative work management category.
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