Ripley PR, an award-winning global public relations agency specializing in the franchising and home service industries, was recently honored as a top franchise supplier, winning the bronze award by Franchise Business Review (FBR) as part of the 2025 Employee Satisfaction Awards. The awards recognize companies with the highest employee satisfaction and engagement based on an independent survey.
“At Ripley PR, we believe that when our team thrives, our clients win,” said Ripley PR founder and CEO Heather Ripley. “Receiving this award from Franchise Business Review is especially meaningful because it reflects the voices of our employees. I am incredibly proud of the culture we have built together, one that values hard work, collaboration and the ability to enjoy the journey along the way.”
Franchise Business Review, a market research firm that specializes in benchmarking satisfaction within the franchising sector, conducted surveys of more than 11,000 corporate franchise employees, franchise supplier employees and franchise owners’ employees across North America to determine their levels of engagement.
“Franchising is in our DNA at Ripley PR, and we couldn’t be more excited to be the only PR agency honored in this year’s Employee Satisfaction Awards,” Ripley said. “This recognition is proof that when you have a team that’s fired up, collaborative and passionate about what they do, amazing things happen for our clients. We love helping franchise brands grow, and this award shows that our energy and expertise are fueling their successes.”
Participants in the annual study were asked 32 questions related to job satisfaction, engagement, skills and experience, management, brand leadership and culture.
“FBR’s Employee Satisfaction Awards are the only recognition program in franchising that highlights companies committed to employee engagement, well-being and positive workplace culture,” said FBR founder and CEO Eric Stites. “This year’s award winners have set themselves apart by fostering strong employee engagement, prioritizing well-being and developing effective leaders and teams.”
In addition to this recognition, Ripley PR earned the title of Best Communications/PR Agency in the 2025 Merit Awards for its continued advocacy of skilled trades companies. The agency was also honored as the 2025-2026 PR Agency of the Year in the Southeast United States by the Corporate LiveWire Prestige Awards and named to Newsweek’s list of America’s Best PR Agencies in 2024.
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