Eptura, the global worktech leader, announced the appointments of Kathie Jones as Chief Financial Officer and Virginia Miracle as Chief Customer Officer to lead key business areas amid customer and product growth.
As demand for connected worktech increases, strategic investments in innovation and partnerships, coupled with a deepened talent bench, have established Eptura as the preferred worktech provider for 45% of Fortune 500 companies. Through dedication to financial diligence and a deep commitment to customer success, the appointments of Jones and Miracle enriches Eptura’s capabilities in empowering organizations to evolve their real estate and critical asset strategies.
New CFO and CCO deliver increased value to customers
Chief Financial Officer Kathie Jones spearheads revenue operations, financial planning and analysis, accounting, and manages essential business functions to drive operational excellence. Before joining Eptura, Jones held multiple leadership positions across both public and private equity-backed organizations including Dell, TD Bank, Kemet Electronics, Frog Design, and Khoros.
Chief Customer Officer Virginia Miracle, a four-time Chief Customer Officer, has demonstrated exceptional leadership in customer success across notable companies. Before her current role at Eptura, she served as CCO at Showpad, Upland Software, and Khoros, where her strategic direction during periods of significant growth led to an acquisition by Vista Equity Partners in 2018. Her earlier career includes leading North American social media consulting at Ogilvy & Mather and roles at Dell and Trilogy Software.
“Kathie’s extensive experience in finance and operations will drive our strategic initiatives and strengthen our global leadership in worktech,” stated Eptura CEO Brandon Holden. “Virginia is focused on strengthening our customer engagement and global client relationships, furthering our vision to connect people and workplaces digitally. With these strong additions to our leadership team, Eptura continues to deliver robust returns on investment to the customers we serve.”
Success driven by significant customer wins, market-leading innovation, and industry recognition
These strategic leadership appointments build Eptura’s momentum following several notable milestones so far in 2024, including:
- Adding 400 customers to its portfolio, increasing its reach to 45% of the Fortune 500
- Showcasing its latest worktech connectivity, collaboration, and security advancements in April’s “Power of One” virtual product launch
- Publishing the 2024 Workplace Index report, which found that operational leaders project an average of 3-8% in expected incremental revenue from employees working effectively in the office
- Launching a new consulting offering to help enterprises fast-track and drive financial returns from their digital workplace transformation initiatives
- Achieving FedRAMP’s ‘In Process’ designation, increasing availability of secure workplace management software for U.S. federal agencies
- Earning recognition for its capabilities, including being named a leader in IDC MarketScape: Worldwide SaaS CMMS Application 2024 Vendor Assessment (doc #US51359024, August 2024), receiving the 2024 APPEALIE SaaS “Collaboration & Productivity” Award, and winning Hybrid Work Solution Provider of the Year from the RemoteTech 2024 Breakthrough Awards
- Enhancing integrations with Building Information Models and digital twins through its strategic alliance with Autodesk, enabling organizations to use detailed visualizations directly within their operational systems to optimize building and asset life cycles
- Becoming available on the Azure Marketplace, allowing enterprises with Microsoft Azure Consumption Commitment (MACC) agreements to easily acquire Eptura by contributing toward their committed spend with Microsoft
- Hosting Flex/24 events for built environment executives to discuss shaping tomorrow’s workplaces in Atlanta, Chicago, Kuala Lumpur, London, Melbourne, New York, Silicon Valley, Singapore, and Sydney
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