Cloudstaff Modern Workforce, a leading global cloud workforce provider, today announced the successful launch of their “Employees First” business continuity plan in response to COVID-19 lockdown in the Philippines, where the largest cluster of employees is located. Within 48-hours of when the first novel coronavirus cases were confirmed in the Philippines, Cloudstaff successfully transitioned 2,500 people to work from home in disparate locations around the world.
Implementation of the Cloudstaff business continuity plan included addressing employee financial, technical and personal needs. Arrangements were made to advance staff pay two-days early to ensure the ability to purchase groceries and essentials for their families; update leave policies to allow greater flexibility; move office PCs into homes of employees that did not have them; provide mobile hotspots for staff with internet connectivity issues; and facilitate 24/7 tech support to rapidly address potential technical issues.
“Our clients depend on Cloudstaff to fill their business needs and always provide services that are seamless, regardless of disruptive events,” said Lloyd Ernst, Cloudstaff founder and CEO. “We have positioned our employees to be successful at home and to remain completely connected to their clients and their colleagues.”
“Cloudstaff was able to achieve all of this through collaboration and participation from all employees across the company,” said Jamie Stewart, Cloudstaff CFO. “Clients have not missed any deliverables and have expressed appreciation that actions were taken quickly to secure services they depend on.”