Insperity, Inc. (NYSE: NSP), a leading provider of human resources and business performance solutions, today announced the results of a commissioned study, the Forrester Consulting Total Economic Impact™ of the Insperity HR360 Solution.
Insperity HR360 helps organizations reduce administrative HR burdens, while also giving them direct access to HR expertise – enabling leaders to focus on strategic priorities and business growth. The Forrester study found that a composite organization representative of interviewed customers achieved a 77% return on investment over three years through quantified financial benefits, including:
- 50% reduction in executive time spent on HR workflows
- 75% reduction in manager time spent on performance reviews
- 80% reduction in onboarding time for new hires, enabling quicker productivity
- 90% reduction in HR-related noncompliance risk
The study also found qualitative benefits that empower business growth with scalable HR infrastructure for the composite organization including:
- Enhanced talent acquisition and retention – Interviewed clients of the Insperity HR360 solution reported that their candidates consistently respond positively to the comprehensive benefits that Insperity offers to employees, while current employees view the benefits as a reason to stay.
- More supported workforce development with training and compliance tools – Insperity HR360 clients gain access to a learning platform that supports employee professional development, helping the organization develop stronger teams and prepare for future workforce demands.
- Improved employee satisfaction through reliable HR support – Employees gain reliable HR support including access to Insperity’s HR specialists and user-friendly self-service tools for managing pay documents and time off.
- Actionable guidance and best practices shaping organizational culture – Enables organizations to formalize initiatives, communicate them clearly and track progress to sustain a company culture aligned with leadership priorities and values.
“We believe this study reinforces the impact of our Insperity HR360 solution and how it enables businesses to focus on growth by reducing the administrative burden of HR,” said Kathy Johnson, Insperity executive vice president of strategic development. “We’re proud to offer a solution that can deliver financial returns while strengthening organizational culture, supporting employee development and empowering leaders to build thriving businesses.”
Forrester’s TEI framework includes a robust methodology to evaluate the financial impact of a given technology or service offering. It assesses benefits, costs, flexibility and risk, based on interviews with multiple clients across industries.
To learn more about the study’s findings on the quantitative and qualitative benefits of the Insperity HR360 solution, download the Forrester 2025 Total Economic Impact Study.
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