Torchlight Parenting & Caregiving, a product of LifeSpeak Inc., the leading comprehensive caregiver support solution for employers and health plans, today announced a strategic partnership with WebMD Health Services. This collaboration will integrate Torchlight’s industry-leading resources into WebMD’s wellbeing platform, WebMD ONE, significantly enhancing caregiving support for employees navigating complex family responsibilities.
Caregiving is one of the most pressing challenges impacting today’s workforce. With over 53 million Americans providing unpaid care—and nearly 70% of working caregivers reporting significant stress—this partnership arrives at a crucial moment. Together, Torchlight and WebMD Health Services are bringing scalable, expert-driven solutions to employers who are committed to employee wellbeing, retention, and resilience.
“The integration of Torchlight into WebMD ONE represents a significant milestone in addressing one of today’s most pressing workplace challenges,” said Michael Held, CEO of LifeSpeak Inc. “As organizations increasingly recognize caregiving support as essential to employee wellbeing, this partnership combines LifeSpeak’s decades of wellness expertise with WebMD’s trusted healthcare leadership to deliver comprehensive support at scale. Together, we’re not just offering a solution – we’re transforming how organizations support their people through every stage of their caregiving journey.”
“This partnership reflects our commitment to expanding holistic wellbeing offerings that address the real, everyday challenges employees face,” said Bruce Foyt, Vice President, Partnerships, WebMD Health Services. “By integrating Torchlight’s caregiving expertise into WebMD ONE, we’re empowering organizations to better support their employees while creating a more resilient, engaged workforce.”
Torchlight educates and empowers employees to resolve the everyday, modern challenges of caregiving through a digital-first, human-supported platform that is:
- Built for the demands of the modern workplace: addressing the evolving caregiving challenges stemming from global crises, aging populations, and rising complexity of care needs.
- Cost-effective and scalable: reducing the burden of managing multiple programs with one comprehensive, expert-led solution.
- Unmatched in quality: fully staffed by top, credentialed specialists and built by caregiving experts, including Torchlight’s founding team.
- Data-driven and predictive: offering the only true caregiver support platform with measurement and reporting capabilities that deliver real organizational insights.
- Technically seamless: integrating easily into any caregiver journey, from early parenting to elder care, at any stage of life.
Unlike traditional EAPs or call center models, Torchlight’s platform combines expert-led content, decision-support tools, and one-on-one advising to help caregivers navigate everything from special education plans to elder housing transitions. By embedding these capabilities into WebMD ONE, employers can deliver a unified, accessible experience that supports working caregivers—while improving engagement, satisfaction, and workforce performance.
“By embedding our specialized caregiving resources within WebMD’s trusted platform, we’re making expert support accessible exactly when and where employees need it most,” adds Adam Goldberg, Chief Strategy Officer at LifeSpeak Inc. and Founder of Torchlight. “This collaboration marks a significant step forward in reducing the burden on working caregivers while helping organizations build more resilient, engaged workforces.”
Together, Torchlight and WebMD Health Services are creating a more inclusive and responsive workplace—one that recognizes and supports the full spectrum of employee wellbeing needs, including the often-invisible burden of caregiving. This collaboration extends both organizations’ shared mission to build healthier, higher-performing workforces by offering real, practical support that keeps employees healthy, engaged, and employed.
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