UKG Named Leader in HCM for 14th Consecutive Year

Key Points

• Nucleus Research Enterprise HCM Technology Value Matrix 2025 recognizes UKG’s leadership in delivering products that drive productivity, efficiency, and data-driven insights
• Industry-specific expertise, coupled with AI trained on UKG’s vast collection of people and culture data, support strong results for usability, functionality
• Transformative solutions, like multi-country payroll offering UKG One View that creates a single payroll process and dataview globally, drive customer value

UKG, a leading provider of HR, payroll, workforce management, and culture solutions, today announced that the company has again been named a Leader in the Nucleus Research HCM Technology Value Matrix report for the 14^th consecutive year. Specifically highlighting the AI-powered UKG Pro® suite, the 2025 report cites continued enhancements and innovations — such as the launch of UKG Bryte^TM AI Agents — driving UKG’s continued leadership.

The Nucleus Research HCM Technology Value Matrix is a yearly, in-depth assessment of the human capital management sector, analyzing how solution providers address current customer needs while also planning for future demands. UKG was positioned highest in the market for product usability and among the highest for product functionality.

“HR data is critical to effective decision-making, and UKG has been a game-changer for us,” said Alicia Hunt, division head of human resources at ARDOT. “With UKG, our workforce data lives in one place, which means we can generate real-time reports for everything from payroll to turnover to employee overtime. Before UKG, it could take weeks to get that information, which meant it was already out of date and not actionable by the time we received it. With UKG, I have confidence in the timeliness and accuracy of the data.”

In its report, Nucleus highlights the value delivered by highly differentiated UKG offerings, such as industry leading workforce management, UKG Great Place To Work^® Hub, UKG Pro Benefits Hub, and vertical-specific solutions for healthcare, manufacturing, public sector, retail, and services and distribution. UKG drives further customer value with a full suite that includes:

• UKG One View™, a transformative multi-country payroll solution that creates a single process to synchronize, manage, and perpetually validate payroll calculations from all in-country payroll providers, while also delivering a single, real-time view of all payroll data globally;
• UKG Talk^®, a frontline communications platform to connect people working across shifts, roles, and locations with two-way messaging, company-wide announcements, employee resource groups based on common interests, pulse surveys, and trainings; and
• UKG Talent Marketplace, a solution designed to connect both existing and potential employees with job opportunities that match their skills and career aspirations, enhancing retention and engagement through self-guided development opportunities.

“UKG is a Leader in our HCM Technology Value Matrix for the 14^th consecutive year and with strong product usability, continues to demonstrate an ability to help organizations with complex frontline workforce needs drive productivity to be successful,” said Evelyn McMullen, research manager at Nucleus Research. “With a focus on continuing to enhance its overall customer experience, coupled with a suite-wide agentic AI strategy, UKG is highly positioned to deliver value to customers who prize a high-performing workplace.”