Phenom, an applied AI company specializing in human resources, has been recognized as an Innovative AI Product by the 2025 Artificial Intelligence Excellence Awards in the Augmented Intelligence category. The award highlights both the immediate and long-term impact of Phenom’s groundbreaking AI in helping organizations transform how they attract, develop and retain talent.
“The AI industry is evolving rapidly, and it is through the efforts of companies like Phenom that we see real-world applications driving change,” said Russ Fordyce, CEO of the Business Intelligence Group. “Their work exemplifies the kind of innovation and leadership that is shaping the future of artificial intelligence.”
Phenom X+ stands apart through its innovative approach to making generative AI work effectively for HR practitioners. Unlike solutions that rely solely on Large Language Models (LLMs), which lack enterprise-specific context despite their broad knowledge, X+ employs a sophisticated layered architecture that combines foundational models with specialized HR context and an organization’s specific data.
By understanding job roles, industry requirements and geographical considerations, X+ not only delivers hyper-personalized experiences across the entire talent lifecycle, but generates content and insights that are contextually relevant, actionable and aligned with each company’s specific talent objectives.
Advancing beyond traditional AI applications, Phenom developed X+ Agents — specialized AI entities that work autonomously yet collaboratively to handle complex HR workflows. These intelligent agents represent the next evolution in how AI augments human capabilities, moving from simple task completion to orchestrating entire processes:
- X+ Intake Agent transforms hiring workflows by coordinating meetings, providing live guidance and updating job descriptions
- X+ Source reshapes talent discovery through conversational AI that surfaces best-fit candidates without boolean searches and filters
- X+ Workforce Intelligence Agents facilitate talent planning and development and enhance resource management to promote retention and growth
These agents dramatically accelerate HR operations, enabling talent leaders to complete in minutes what would traditionally take days, weeks or months. With 10M+ interactions processed and 45,000+ hours saved across 700+ organizations, X+ demonstrates how purpose-built AI transforms HR operations.
“AI solutions for HR are not all created equal, especially in verticals like healthcare, manufacturing and hospitality where industry-specific knowledge is critical,” said John Harrington, Sr. Director, Product Marketing at Phenom. “Phenom’s applied AI empowers HR teams to make faster, more informed talent decisions while delivering personalized experiences that resonate with both candidates and employees — ultimately creating a clear competitive advantage for the organizations that implement it.”
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