Key Takeaways:
- Paylocity is recognized as a Top HR System in Sapient Insights Group’s 28th Annual HR Systems Survey Report – Voice of the Customer
- Survey is based on feedback from 4,500+ organizations worldwide
- Paylocity Placed First for User Experience in:
- Time and Attendance (Mid-Market)
- Analytics (SMB)
- Paylocity Placed in the Top 5 rankings for:
- User Experience: 14 of 22 categories
- Vendor Satisfaction: 17 of 22 categories
- Recognition reflects strong customer advocacy and Paylocity’s continued investment in intuitive, data-driven HR technology powered by AI.
Paylocity (Nasdaq: PCTY), a leader in HR, Finance and IT solutions, has been recognized as one of the top HR systems in Sapient Insights Group’s 28th Annual HR Systems Survey Report – Voice of the Customer.
The report, based on feedback from more than 4,500 unique organizations worldwide, is the industry’s longest running and most trusted study capturing the true voice of HR technology users.
Survey Highlights
- Paylocity Placed First for User Experience in:
- Time and Attendance (Mid-Market)
- Analytics (SMB)
- Paylocity Placed in the Top 5 rankings:
- User Experience: 14 of 22 HR tech segments including HRMS and Payroll (Mid-Market) and Onboarding and Recruiting (SMB)
- Vendor Satisfaction: 17 of 22 HR tech segments including Payroll and Benefits (SMB) and Reward & Recognition (SMB)
Executive Perspectives
“Paylocity delivers modern technology that simplifies HR, finance, and IT—removing friction, improving efficiency, and helping organizations get more done with confidence,” said Melissa King, SVP Product and Technology at Paylocity. “Being recognized as a leader in the 2025-2026 HR Systems Survey Report, especially one driven by client feedback, reflects the trust our clients place in us every day to engage their teams and achieve meaningful business outcomes.”
“Paylocity’s momentum in the SMB and Mid-Market HR technology space reflects the increasing value organizations place on integrated platforms that are both intuitive and scalable,” said Stacey Harris, Chief Research Officer and Managing Partner at Sapient Insights Group. “In the 2025-2026 Annual HR Systems Survey, Paylocity was frequently recognized by customers for its ease of use, responsive service, and the breadth of available HR modules particularly in payroll, time tracking, and employee self-service. Feedback from small and mid-sized organizations highlighted the benefits of a comprehensive platform with mobile access, continuous enhancements, and a user-friendly interface that supports both HR teams and end users. These results reinforce Paylocity’s role as a versatile solution for growing companies looking to streamline HR operations and enhance employee engagement.”
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