Today, WorkForce Software – the first global provider of integrated employee experience and workforce management solutions – announced it is proud to be named a top-ranking champion in the Workforce Management Emotional Footprint Report for the enterprise market by SoftwareReviews, a division of IT research and advisory firm Info-Tech Research Group. The industry report highlights WorkForce Software’s achievements in delivering high quality, trustworthy solutions, and an excellent user experience to its global customers. The report is based on data from 100 percent verified user reviews and provides an independent analysis of customer satisfaction.
WorkForce Software and its WorkForce Suite platform received top ratings in the customer-verified Net Emotional Footprint (NEF) rankings. The company achieved Champion status, scoring +79 NEF. The NEF is a result of aggregated emotional response ratings from customers across multiple areas of service including negotiation, product impact, conflict resolution, strategy, and innovation. The Info-Tech Software Reviews is recognized as an industry leader in rating solution providers by analyzing overall user sentiment toward solution providers and their product, from the software user’s point of view.
“Being a top leader in the Workforce Management Emotional Footprint report highlights the positive experiences customers are having with our company as their global solution provider,” said Sandra Moran, Chief Customer Experience and Marketing Officer at WorkForce Software. “We care deeply about our customers’ success, from their first interactions with our sales team to on-going assistance from our support and customer success groups. We thank our users for ranking us as a champion, and we will continue to work to innovate our solutions and to increase the value they receive from our modern workforce management solutions.”
WorkForce Software placed in the number one position in ten of the important vendor capabilities categories. WorkForce Software received Champion ranking for being ‘fair, caring and trustworthy’, being the most ‘respectful’ vendor, and having the highest ‘integrity’. Its WorkForce Suite employee experience (EX) platform is ranked highest for its ability to ‘enable productivity’ and for being the most ‘reliable’ and ‘security protecting’ workforce management product on the enterprise market.
To learn more about WorkForce Software click here and to read Info-Tech’s SoftwareReviews Workforce Management Emotional Footprint for the Enterprise Market Report click here. To see WorkForce Software’s latest industry recognitions and learn about the driving force behind their solution innovation and why they are a value leader, star partner provider, and standout employer, visit this interactive experience.
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