Conduent Incorporated (Nasdaq: CNDT), a global technology-led business solutions and services company, today announced that NelsonHall, a global analyst firm, has named the company a market leader in Cloud HR Transformation Services in its 2023 NelsonHall Evaluation and Assessment Tool (NEAT) Vendor Report.
NelsonHall’s NEAT report placed Conduent as a “Leader” for its ability to deliver immediate benefit and to meet future client requirements in six focus areas:
- Overall
- SuccessFactors-focus
- Workday Services-focus
- Europe-focus
- Multi-country-focus
- North America-focus
Conduent’s strengths highlighted in the report include:
- The breadth of Conduent’s HR services, including HR administration, global payroll data management services, benefits administration and learning services.
- Capability to service clients with leading Cloud HCM (Human Capital Management) platforms, including Oracle Cloud, SAP SuccessFactors and Workday.
- Continued investment in HR services through its wide array of digital enablers, while preserving and extending client HCM technology.
- The ability to help clients drive a higher level of transformation and client standardization on a global level.
- Global capability, with significant language capability and ability to scale with a sizeable delivery team supporting all regions.
- Investment in front-end proprietary technology with a design approach that uses personas to drive personalization.
- Providing clients with additional support by leveraging experience in other solutions such as customer service management, process automation and workflow, document management and knowledge management solutions and a strong emphasis on incorporating intelligent automation through its services.
Conduent was also recognized as a leader in the previous Cloud HR Transformation Services NelsonHall Evaluation and Assessment Tool (NEAT) Vendor Report in 2021, its most recent Cloud HR report prior to 2023. Conduent was also a leader in the 2020 NEAT for Cloud-Based HR Transformation by NelsonHall.
Liz Rennie, HR Technology & Services Research Director with NelsonHall said, “Many larger and midmarket-sized organizations over the last five years have already migrated to cloud HR technologies. With Conduent’s continued investment in HR services that leverages client HCM technology, it is well positioned to take an organization’s HR operations and services to a higher level of maturity. Conduent services the second-generation buyer effectively and has shown clear results with clients.”
“Continued recognition of Conduent’s HR services by NelsonHall is a testament to the innovative work we’re doing to support clients on their digital transformation journey,” said Randall King, President, Commercial Solutions at Conduent. “Across multiple industries and geographies, in mid-sized and large organizations, we see HR leaders looking to eliminate silos, reduce complex processes and provide HR support that is human-centered and engages employees. As organizations continue their cloud HR transformation, Conduent is a committed partner to deliver HR services that drive business outcomes.”
The 2023 report assessed eight leading HR services providers. To read a custom version of the 2023 report, visit https://insights.conduent.com/human-capital-solutions/cloud-hr-transformation-services-multi-country-focus.
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